Report an incident

This guide covers reporting an incident from inside the app — by a member or admin who’s logged in. For external reporting (visitors, contractors, public), see Use the public reporting link.

Steps

1. From the sidebar, open Incidents.
2. Click + Incident. The wizard opens.
3. On the Basics tab, fill in:
   • Title — short summary of what happened.
   • Description — what happened, in plain language.
   • Type — pick from the lookup. Defaults usually include Injury, Near-miss, Property damage, Notifiable.
   • Notifiable — tick if it meets your jurisdiction’s notifiable- event criteria.
   • Severity — pick from the lookup.
   • Site and Location.
   • Occurred at — the date and time.
4. On the People tab, record reporter / those involved / witnesses.
5. On the Investigation tab, fill in initial findings and an investigation due date if appropriate.
6. On the Attachments tab, drop in photos.
7. Click Save.

You land on the incident’s detail page with status Reported.

Speed-of-capture vs completeness

If you’re reporting an incident in the moment (someone is hurt; the priority is care, not paperwork), the only fields you actually need are:

• Title
• Site and Location
• Occurred at
• Description (one sentence is fine)
• Notifiable (tick if obviously yes)

Come back later and complete the rest. SteadyOn shows the incident in red until it’s investigated and closed.

Notifiable events

If you tick Notifiable, you have a regulatory obligation to notify the regulator without delay. SteadyOn flags the incident red until the regulator has been notified. The actual notification has to happen via the regulator’s own channels — SteadyOn records that you did it; it doesn’t submit on your behalf.

Who you notify, and how fast, depends on your jurisdiction:

Jurisdiction	Regulator	Deadline
New Zealand	WorkSafe NZ	As soon as possible after becoming aware
Australia	Your state/territory WHS regulator (SafeWork NSW, WorkSafe VIC, …)	Immediately after becoming aware
United Kingdom	HSE via RIDDOR (or your local authority)	Without delay; report within 10 days
United States	Federal OSHA, or your State Plan agency	8 hours for a fatality; 24 hours for in-patient hospitalisation, amputation, or loss of an eye

US organisations should note that OSHA’s reporting trigger is much narrower than its recording one — most recordable injuries never get reported. See OSHA Recordkeeping.

A dialog to record who you notified and when is on the roadmap. For now, capture the details in the Description.

See also

• Tutorial 3: Report and Investigate an Incident — long-form walkthrough.
• Investigate an incident
• Hazards, incidents, and near-misses
• Incident fields