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Use the public reporting link

Workplaces aren’t only used by people with logins. A subcontractor on site, a delivery driver in the carpark, or a member of the public may need to report an incident or near-miss. The public reporting link gives them a way to do that.

Section titled “Get the link”
  1. From the sidebar, open Incidents.
  2. From the kebab menu (⋯) at the top right, click Copy public reporting link. (The menu item is only available if a reporting code has been generated for your org — if you don’t see it, ask your owner or admin to generate one in Organisation Settings → Reporting.)
  3. The link is now on your clipboard.

The link looks like:

https://app.steadyon.biz/report/<your-reporting-code>

Anyone who opens it sees a single-page form. No login, no account creation. They fill in what happened, attach a photo if they have one, and submit.

Where to share it

Section titled “Where to share it”
  • A QR code on a sign at the entrance. Anyone walking in sees it and can report a hazard or incident with their phone camera.
  • In your contractor induction pack. Subcontractors can report issues without onboarding to your safety system.
  • On a poster in the lunchroom, alongside an “if you see something, say something” prompt.
  • In the footer of your customer-service emails, so anyone who notices an issue at your premises can report it.

What happens when someone submits

Section titled “What happens when someone submits”

A new incident appears in the Incidents list with status Reported. Its Reported by field captures the name and email the submitter provided (no account required). Its BRAG goes red until someone on your team picks it up.

Treat it like any other incident: triage, investigate, close out.

Section titled “Do you need to publish a different link per site?”

No. One link covers the whole organisation. The site can be picked on the form (the submitter sees a list of your sites). If you want different links for different sites — say a builder running multiple projects with different clients — talk to us.

Privacy

Section titled “Privacy”

The submitter’s contact details are visible only to your members and admins, never to anyone else. SteadyOn does not share, sell, or advertise against incident data — see the Privacy Act page for the full position.

See also

Section titled “See also”