Emergency plans and contacts

The Emergency module answers one question per site: in an emergency, where do people go, who do they call, and what’s on hand? This page explains how the pieces relate.

Plans cover sites; contacts are derived

An emergency plan covers one or more sites. A plan does not store its own contact list — it derives one when you view it, from three scopes:

• National — your jurisdiction’s emergency numbers.
• Organisation — contacts that apply across the whole org.
• Site — contacts attached to each site the plan covers.

So a plan’s Contacts tab is a live composition, not a copy. Add a contact once at the right scope and every plan that touches it sees it — no duplication, no drift.

National contacts are pre-loaded, then yours to edit

National numbers (111 / 999 / 000, the workplace regulator, poison centre) are the same for every organisation in a country, so SteadyOn pre-loads them for you. When you set your jurisdiction (Settings → Organisation), the standard numbers for that country are added to your contacts automatically, tagged with the National scope.

From then on they’re just contacts — edit a number, add a note, or delete one you don’t need, exactly like any other contact. Nothing is shared or locked.

If you ever clear them out, change jurisdiction, or want to top them back up, use Add standard emergency numbers (in the Contacts list’s ⋮ menu). It adds your jurisdiction’s standard set and skips any you already have, so it’s always safe to run.

Internal vs external contacts

A contact is either external — it owns its own name, phone, and email — or internal, meaning it points at a person in your roster. Internal contacts resolve their details live from the person’s record, so updating someone’s phone number once updates it everywhere they appear (with an optional per-contact override).

Drills are scheduled per plan

Practice runs live at the organisation level (Emergency → Drills) and are assigned to one or more plans — because a plan may span several sites, a drill belongs to the plan as a whole rather than a single site.

Printable plans and posters

From any plan you can generate a plan PDF and a one-page poster per site. They’re built from the same derived data, branded with your org’s logo, and filed into the Documents library under the Emergency Plan category — so they’re versioned and shareable like any other document.

Where things are configured

• Jurisdiction (which national set applies): Settings → Organisation → Jurisdiction.
• Organisation logo (on the PDFs): Settings → Organisation.
• Assembly point for a site: on the Site’s own record.
• Evacuation heading (the legal alarm/evacuation text shown on the Emergency landing and the PDFs): editable from the Emergency landing’s heading card.