Manage emergency contacts

Emergency contacts live at three scopes, shown as one list with a Scope column:

• National — the emergency numbers for your jurisdiction (111 / 999 / 000, WorkSafe / HSE, poison centre…). These are pre-loaded when you set Settings → Organisation → Jurisdiction and apply to every plan.
• Organisation — contacts that apply org-wide (Safety Manager, First Aider).
• Site — contacts specific to a site (Site Manager, nearest hospital, power company).

A contact is either External (it owns its own name / phone / email) or Internal (it points at a person — name, phone, and email resolve live from that person’s record, so they stay current).

Add a contact

1. Open Emergency → Contacts (or the Contacts tab on a plan).
2. Click Add contact.
3. Choose Internal (pick a person) or External (type the details).
4. For an internal contact, set the Emergency role. It’s a picker of your Roles — and if the person is already assigned a role (say Fire Warden), it’s pre-filled and offered as a one-click chip, so you never re-type it. Pick Other to type a one-off label.
5. Choose the scope — Organisation, or a specific Site.
6. Save. Edit or delete later from the row ⋮.

National contacts

National numbers are pre-loaded for you when you set your jurisdiction, and from then on they’re ordinary contacts — edit a number, add a note, or delete one you don’t need from the row ⋮, just like any other contact. Nothing is shared or locked.

To pull your jurisdiction’s standard numbers back in — after deleting some, changing jurisdiction, or to top up — use the page ⋮ → Add standard emergency numbers. It adds the standard set and skips any you already have, so it’s safe to run any time.